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  • Help center
  • For Drivers
    • Getting started
      • Set up account
      • Eligible to rent
      • Adding your driver license
      • Understanding rental price
      • Connecting with car Owners
    • Book a car
      • Search a car
      • Understanding car details
      • Request a booking
      • Answer a quote
    • Manage reservation
      • Rental responsibilities
      • Guide to car coverage
      • Understanding car inspection
      • Modify or cancel your reservation
      • Handling incidents and accidents
      • Understanding review process
    • Payment
      • Set up your payment method
      • Trouble to pay
      • Security deposit
      • Understanding extra charge
      • Accessing your receipt
    • Manage account
      • Customize public profile
      • Update your personal information
      • Can't log in
      • Contacting FlynCar
      • Delete my account
  • For Owners
    • Getting started
      • Owner mode
      • Car requirements
      • List your car
      • Delivery system
      • Understanding your booking price
      • Car documents
    • Manage listing
      • My car isn't appear in the search
      • Edit car listing
      • Edit car availability
    • Manage booking
      • Rental responsibilities
      • Car quotation
      • Respond to a booking request
      • Messaging driver
      • Prepare car for rental
      • Car inspection process
      • Review process
      • Modify or cancel a reservation
      • Handling incidents and accidents
    • Payments
      • Payment settings
      • Security deposit
      • Request additional payment
      • Finding receipt
    • Manage account
      • Customize public profile
      • Updating email and password
      • Can't log in
      • Contact FlynCar
      • Remove a car
      • Delete my account
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  1. For Owners
  2. Manage booking

Respond to a booking request

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Last updated 1 year ago

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Got a booking request? We’ll notify you both through the app and via email. You'll also find the request in the Requests section on your home screen. Clicking on it will reveal all the details you need:

  • Car involved: Which of your cars is being requested.

  • Rental dates: Check the pickup and return times

  • Driver profile: This may include personal details and reviews from other owners.

  • Pricing details: What you'll earn from this rental.

  • Delivery location: Where the car needs to be deliver.

  • Driver's license: you must ensure it meets your insurance requirements. For example, if your insurance doesn't cover drivers under 20, you need to decline requests from drivers in this age group. To avoid request you can’t respond, add this information in your Guidelines. .

Feel free to message the driver for more information about their travel plans before making your decision.

Then you have two options:

  • Accept: Only choose this option if you can meet the driver at the requested time and place to hand over your vehicle's keys. Please note that accepting requests you cannot fulfill could negatively impact your vehicle's ranking.

  • Decline: Use this option if the proposed meeting time or place doesn't suit you, or if your car isn't available on the requested dates. Remember to update your car's availability calendar accordingly.

Click here to see how to update your car listing